Terms & Conditions
By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
General
All items sold by Kiki’s Collections are handcrafted with care. Due to the handmade nature of our products, slight variations in colour, shape, and finish may occur. These are not considered defects but part of the uniqueness of each piece.
Orders & Acceptance
Once your order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order if necessary (for example, due to stock availability or incorrect pricing).
Pricing & Payment
All prices are listed in SCR (Seychellois Rupees) unless otherwise stated. Full payment is required before any order is processed, including custom orders and repair services.
Payment is made via direct bank transfer. Once payment has been completed, please email your proof of payment to contact@kikiscollection.com so that we can verify your transaction and begin processing your order.
Orders will be processed once payment has been confirmed.
Processing & Delivery
Processing and delivery times may vary depending on the item and your location. While we aim to meet all estimated timelines, delays may occur due to unforeseen circumstances.
Returns & Exchanges
Please refer to our Returns & Exchanges Policy for full details. By purchasing from us, you agree to those terms.
Repairs & Restoration
We offer repair and restoration services for our jewellery and selected non-Kiki’s pieces. Repair costs will be communicated after assessment, and full payment must be made before work begins.
Product Care
Our jewellery is delicate and should be handled with care. We are not responsible for damage caused by improper use, exposure to water, chemicals, or general wear and tear.
Liability
Kiki’s Collections is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
Intellectual Property
All designs, images, and content belong to Kiki’s Collections and may not be copied, reproduced, or used without permission.